We want you to love every purchase. If not, here’s how we can help:
1. Eligibility for Returns
Items must be returned within 7 days of delivery.
Products must be unused, unworn, unwashed, and in original packaging with tags intact.
Returns not meeting these conditions may be rejected.
2. Non-Returnable Items
Innerwear
Accessories
Items purchased during clearance sales
Customized or altered products
3. Return Process
Contact us at support@majorsilks.com or through the return request form.
Our team will arrange a pickup if your pin code is serviceable.
Pack the item securely and hand it over to the courier pickup agent.
4. Refunds
Refunds are issued only after quality inspection of returned items.
Refund methods include:
Original payment method
Store credit
Exchange for another product
Please allow 5–7 business days for the refund to reflect.
5. Exchanges
You can request a different size or a different product (price difference applies).
6. Damaged or Wrong Product
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos. We will arrange a free replacement.