Refund & Return Policy
We want you to love every purchase. If not, here’s how we can help:
1. Eligibility for Returns
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Items must be returned within 7 days of delivery.
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Products must be unused, unworn, unwashed, and in original packaging with tags intact.
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Returns not meeting these conditions may be rejected.
2. Non-Returnable Items
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Innerwear
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Accessories
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Items purchased during clearance sales
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Customized or altered products
3. Return Process
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Contact us at support@majorsilks.com or through the return request form.
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Our team will arrange a pickup if your pin code is serviceable.
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Pack the item securely and hand it over to the courier pickup agent.
4. Refunds
Refunds are issued only after quality inspection of returned items.
Refund methods include:
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Original payment method
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Store credit
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Exchange for another product
Please allow 5–7 business days for the refund to reflect.
5. Exchanges
You can request a different size or a different product (price difference applies).
6. Damaged or Wrong Product
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos. We will arrange a free replacement.
